Claim damage assessments
Event, cause, severity, damage by area, make-safe and repairs.
Template: Damage Assessment Report
Insurance
Insurance inspection software for damage assessments and claims.
Assess storm, water, fire and impact damage with photo evidence, make-safe checklists and a costed scope of repairs, in a report that can be verified after it is issued.
Where insurance reporting slows down, and how Vistra fixes it.
The problem
With Vistra
Evidence can be questioned later
Captured photos record time and location, and imported photos are flagged as imported.
Reports change after they are issued
Each export is sealed as a version with a verification page that confirms it is unchanged.
Make-safe works go undocumented
A make-safe checklist records power, water, weatherproofing and occupant advice.
Scopes are retyped into spreadsheets
Cost the scope of repairs in the report with item, quantity, unit, rate and total.
Built for how insurance teams work.
Photo evidence with provenance
Time and location on captured photos, with imports clearly marked.
Learn moreTamper-evident versions
Sealed report versions and a public verification reference on every export.
Learn moreReports insurance teams create with Vistra.
Each one starts from a template you can edit or replace with your own.
Pre-claim condition records
A dated record of condition to compare against after an event.
Template: Property Condition Report
Repair completion reports
Before and after photos and sign-off when repairs are finished.
Template: Maintenance Completion Report
How does Vistra help prove photo evidence is genuine?
Photos captured in Vistra keep the time and location they were taken. Photos imported from a gallery are marked as imported, and the report quality check flags them so they can be reviewed.
Can an insurer confirm a report has not been altered?
Yes. Every PDF or Word export is sealed as a version and ends with a verification page. The reference can be checked online to confirm the content matches the sealed version.
Is there a damage assessment template?
Yes. It includes claim and assessment details, event description, cause of damage, severity, damage by area, overview and close-up photo galleries, make-safe works, a scope of repairs, recommendations, limitations and assessor sign-off.
Can I control who sees a claim report?
Share with specific people with view or edit access, or create a link with a password, expiry date and usage limit. Access can be revoked at any time and every access is logged.
Better documentation starts with better reporting.
Download the Vistra app, create your free account and build your first report on site. No credit card required.
The Vistra app is coming to the App Store and Google Play. Get in touch for early access.